We Are 8 Years Old!
8
DGTL Innovations
Celebrating
Years
of
Excellence!
"A journey of passion, innovation, and transformation."
As we step boldly into 2025, we celebrate 8 transformative years of DGTL Innovations! From redefining customer experiences to driving sustainability and automation, we’ve achieved incredible milestones together.
Our Achievements in These 8 Years
Customer
We’ve
Served
50+
OEM Partners
25+
Projects Completed
100+
Awards
10
2024 was a year of firsts, breakthroughs, and partnerships—a testament to our relentless pursuit of excellence. The year had been monumental for DGTL and our ecosystem. Let’s take a trip down memory lane and discover the highlights that made 2024 a year to remember.
2024
A Year of Impactful Events & Conversations
Redefining Customer Experiences – Mumbai Event
In association with Yellow.ai, DGTL hosted a transformative offline event in Mumbai that redefined CX by showcasing:
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Cutting-edge innovations in Generative AI and Advanced LLMs.
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Real-world examples of AI-first approaches transforming CX across voice, chat, and email channels
Participating in Yellow Conversate – Mumbai Event
As part of Yellow.ai's Conversate India Tour 2024, DGTL joined the Mumbai event to engage with industry leaders and innovators.
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Explored cutting-edge developments in Conversational AI.
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Discussed strategies for enhancing customer experience across diverse sectors.
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Networked with key stakeholders to drive AI-first initiatives in India.
WEBINARS THAT MADE WAVES
Revolutionizing Automotive CX with Conversational AI
In partnership with Yellow.ai, we hosted a webinar on how how Conversational AI is revolutionizing customer experiences in the automotive industry with real-world case studies, unlocking new levels of efficiency through voice, chat, and email solutions.
Unlocking the Power of Plantation for Achieving Net Zero Carbon
We hosted a dynamic session on achieving Net Zero Carbon Goals, revealing game-changing solutions that blend tech and sustainability, offering actionable strategies, real-world case studies, and practical insights on carbon capture for a greener future.
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Partnerships That Defined 2024
In 2024, DGTL formed transformative alliances, setting the stage for innovation, sustainability, and excellence across industries. Here’s a closer look at the partnerships that defined our year:
The partnership drives CX and EX excellence with intelligent automation, conversational AI, and AI-based knowledge management.
Our partnership aims to grow billions of trees, turning carbon footprints into a legacy of sustainability.
AI-driven LMS empowers organizations with adaptive learning and boosts retention through gamified experiences.
Integrating cutting-edge E-procurement tools empowering organizations to achieve efficiency, innovation, and strategic growth.
Driving IoT, AI, and security advancements through real-time data insights, robust IoT security, and AI-powered marketing
Expand to Canada and the USA through a strategic partnership, delivering modern technology and innovation for global business transformation
Major Go-Lives in 2024
E-Procurement (Procure-to-Pay) Implementation
Implemented Digitized procurement for a leading manufacturer of refrigerant gases, inorganic fluorides, specialty fluorochemicals and molecular CDMO services in India; with an end-to-end P2P automation framework, enabling seamless vendor management, approvals, and cost optimization.
SAP Supply Chain Automation & Enhancement
Automated supply chain workflows, optimized procurement cycles, and integrated real-time analytics for seamless inventory and order management for leading global producer of stainless steel wire rods, wires, flanges, fasteners, bars and profiles.
Cylinder Distribution Management
Implemented an RFID-based track & trace system for precise inventory control, regulatory compliance, and real-time cylinder lifecycle monitoring for leading manufacturer of refrigerant gases, inorganic fluorides, specialty fluorochemicals and molecular CDMO services in India
Pilot Implementation of NLP Chatbot
DGTL and Yellow.ai collaborated for a pilot project to revitalize subscription renewals for a major newspaper using an Omni Channel Engage Module and Chatbot. This innovative approach led to improved user experience, streamlined processes, and a significant boost in retention rates.
Milestones Achieved
Monumental Achievers Award to Our Leading OTT Client
Premium AI Based Voicebot for T20's Official Streaming Partner
Celebrating our esteemed Indian OTT client for winning the prestigious Monumental Impact Achievers Award for being the Scalable Bot at Yellow.ai CONVERSATE 2024.
DGTL in association with Yellow.ai, implemented Voice Automation for the Official Streaming Partner for T20 World Cup, enabling seamless global fan engagement.
Microsoft for Startups
Founders Hub
Dgtl is now a part of Microsoft for
Startups Founders Hub
DGTL Joins Microsoft for Startups Founders Hub
We're now part of the prestigious Microsoft for Startups Founders Hub. This milestone empowers us to accelerate innovation, leverage world-class resources, and deliver cutting-edge digital transformation solutions globally.
AI-Based Knowledge Management Solution:
Transforming business information management with AI, enabling efficient retrieval, organization, and sharing of critical knowledge for enhanced decision-making and productivity.
New Product Ventures
Sales Planning and Forecasting:
Leveraging data-driven insights to predict market trends, optimize sales strategies, and boost revenue by aligning forecasts with real-time business dynamics and customer behavior.
Learning Management Solution (LMS):
Empowering teams through AI-powered education platforms that offer personalized learning paths, real-time progress tracking, and interactive training experiences to enhance skill development and productivity.
Legal Tech & Compliance Assurance Platform
A Comprehensive Ecosystem for all compliance needs with modules focusing on Vendor Empanelment , Document Repository Management, Contract Lifecycle Management, Governance Risk and Compliance.
What’s Next for DGTL in 2025?
DGTL is set to revolutionize the future with:
👉Next-Gen AI Solutions: Pioneering cutting-edge AI tools for customer experience, automation, and sustainability, unlocking potential in emerging industries.
👉Scaling DGTL Green: Accelerating our push for carbon-neutral solutions, embedding sustainability across every project.
👉Strategic Alliances: Cultivating powerful partnerships to drive innovation, delivering unmatched value to clients.
👉Expansion to the Middle East & Southeast Asia: Strengthening our global presence and bringing our innovative solutions to new markets.
Vision For Future
CEO Message:
By harnessing the power of AI, RPA, and innovation, we are shaping a future where businesses achieve smarter automation, enhanced efficiency, and sustainable growth in the digital era.
-Manav Kapoor
CMO Message:
In 2025, AI-driven automation and personalization will shape customer engagement. Brands embracing intelligent automation will drive deeper connections, higher retention, and greater ROI.
-Neha Kapoor
Thank You for
8 Amazing Years!
Your trust and collaboration have been the cornerstone of our success. As we celebrate this milestone, we are more committed than ever to pushing boundaries, innovating relentlessly, and creating a future where businesses thrive.
Here’s to making 2025 another year of game-changing transformations together!