Exclusive Customer Service Roundtable - AI First Support Automation Conference in Mumbai

DGTL, in association with Yellow.ai, is thrilled to announce the "Customer Service Roundtable - AI First Support Automation" conference, taking place at The Orchid, Parle Vile, Mumbai on 9th August 2024. This exclusive, invite-only event will gather industry leaders to explore the transformative potential of Conversational AI and Gen  AI and its impact on customer service.

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​Generative AI has become essential for delivering meaningful customer experiences. According to a recent survey, 52% of contact centers have already invested in AI, and an impressive 96% of business leaders believe AI can significantly enhance customer interactions.

 

This roundtable is generating significant buzz among industry leaders for several compelling reasons:

 

Save The Date​

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📍 Venue: The Orchid, Parle Vile, Mumbai

📅 Date: 9th August (Friday)

🕒 Time: 10:00 AM to 1:00 PM (Followed by lunch & networking)

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RSVP - https://forms.office.com/r/tVJrt4TqLN?origin=lprLink

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Click to Review The Roundtable Agenda

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Exclusive Invitation: High-Level Roundtable Conference on Conversational AI

This invite-only event will bring together major industry leaders seeking to make a significant impact in their respective fields. The conference will feature in-depth discussions on implementation strategies and emerging trends in AI-driven communication.

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Why This Roundtable is the Buzz Among Industry Leaders:

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• Transformative Insights: Delve into how Generative AI can boost customer satisfaction by 40%, reduce operational costs by 60%, and increase human agent productivity by 50%.

• Exclusive Networking: Connect with top industry leaders in a highly curated, invite-only setting, ensuring impactful conversations and collaborations.

• Cutting-Edge Strategies: Gain firsthand knowledge of the latest trends and implementation strategies in AI-driven communication from leading experts.

• Real-World Applications: Discover practical solutions that can be seamlessly integrated into your existing systems to revolutionize your customer service operations.

 

Why Attend?

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Join us at the Customer Service Roundtable with Yellow.ai, where industry leaders will discuss the benefits of a Generative AI-driven platform. Discover how this technology helps to:

• End Waits: Automate 90% of queries, achieving an average response time of just 0.6 seconds.

• Ensure Omnichannel Support: Deliver accurate responses with less than 1% error rate.

• Accelerate Deployment: Go live 2x faster by seamlessly integrating AI with existing systems in seconds.

• Global Reach: Interact in over 135 languages using voice AI agents trained in active listening and empathy.

 

Transforming customer service with AI-driven innovations

Paritosh Gandhi

11:30

12:00

30

Voice AI agents for personalised customer experiences

Sagar Gajre

12:00

12:30

30

Accelerate customer service automation with AI

Pratika

12:30

1:00

30

Automating support: Turning cost centres to revenue centres

Mrugesh

1:00

1:30

30

1:1 strategic networking

1:30

Lunch and Networking

Given the limited capacity, we kindly request you to confirm your attendance at your earliest convenience through the following link: Confirm Your Attendance.

 

Upon receiving your confirmation, we will provide you with further details regarding the event schedule and location.

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Don’t miss out on this opportunity to engage in insightful discussions and expand your network at this significant industry gathering.