Digital Workplace
Businesses today are rapidly adopting Digital Workplace Solutions to enhance productivity, streamline operations, and foster a connected workforce. DGTL’s Digital Workplace is a unified ecosystem that integrates AI-powered Knowledge Management, Learning Management, Idea Management, and an Employee Bot, enabling seamless collaboration and efficiency. As organizations navigate hybrid work models, the need for centralized knowledge, automated HR processes, and AI-driven employee support has become critical.
Our solution empowers businesses with real-time insights, intelligent automation, and engagement tools that drive innovation and operational excellence. By breaking down silos and ensuring seamless access to information, DGTL’s Digital Workplace transforms traditional work environments into agile, intelligent, and future-ready ecosystems that align with business goals and workforce needs.
Impact of Transforming Business Efficiency with Digital Workplace
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63%
Improvement in Query Resolution
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63%
Reduction in Average Handling Time (AHT)
9,500,000+
Accurate Learning Points Earned
2,500+
Unique Employees Empowered with AI Assistance
7,500,000+
Learning Minutes
Logged
100,000+
Courses Successfully Completed
95%
Accuracy in Automated Knowledge Flow
Employee Queries Successfully Resolved
10,000+
The Digital Workplace Revolution - A Strategic Imperative for Modern Enterprises
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Cultivating Digital Dexterity
Building digital dexterity means empowering employees with the right skills and tools to embrace change. DGTL’s Digital Workplace solutions streamline technology adoption, ensuring a seamless, intuitive experience that enhances productivity and collaboration.
Enhancing Employee Experience & Retention
Studies reveal that digital workers satisfied with their tools are 1.6 times more likely to stay and grow in their roles. DGTL’s solutions cultivate a collaborative, rewarding work environment, boosting engagement, retention, and productivity.
Streamlining Application Usage
Managing multiple applications hinders efficiency and complicates workflows. A Digital Workplace unifies tools, reduces complexity, boosts productivity, and ensures employees access resources seamlessly—exactly when needed.
Intelligent Decision-Making with AI & Automation
A centralized Digital Workplace ensures instant access to critical information. Organizations with intelligent systems see a 35% productivity boost, enabling employees to focus on informed decision-making rather than searching for data.
Digital Workplace - What We Offer
AI-Powered Assistance
Automate employee queries with an intelligent AI assistant, delivering precise, context-aware answers instantly—enhancing decision-making, speeding issue resolution, reducing AHT, and boosting productivity.
Foster continuous skill development with interactive, gamified training solutions that enhance employee participation, retention, and professional growth.
Gamified Learning & Engagement
Innovation-Driven Decision Making
Capture and implement employee insights using AI-driven solutions that encourage innovation, idea-sharing, & continuous process improvement.
Unified Workflow Systems
Break operational silos with a unified system that streamlines communication, document sharing, & task management for increased efficiency.
Data-Driven Optimization
Leverage AI-generated insights to enhance decision-making, improve processes, and adapt swiftly to evolving business challenges and market trends.
Module 1 - Knowledge Management System
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Unlock the full potential of your digital workplace with an intelligent AI-powered Knowledge Management System that transforms how employees access and utilize information. DGTL’s advanced semantic search engine understands natural language, delivering precise, context-aware answers instantly from multiple company documents, policies, and knowledge bases.
By automating employee queries and streamlining information retrieval, our solution reduces Average Handling Time (AHT), accelerates decision-making, and enhances productivity. No more time wasted searching for critical data—employees get instant access to the right information, enabling faster issue resolution and smarter collaboration.
Ensure a connected, efficient, and future-ready workplace with DGTL’s AI-driven knowledge solutions.
Organize, store, and access all critical business information in one location, ensuring employees & customers always find accurate and updated answers effortlessly.
Centralized Knowledge Repository
Store and manage enterprise knowledge in a structured format, ensuring seamless access and retrieval for employees across departments.
AI-Powered
Search
Quickly find relevant documents, FAQs, and resources using intelligent search algorithms, reducing time spent looking for information.
Collaborative Knowledge Building
Enable multiple contributors to create, edit, and refine knowledge assets collaboratively, fostering collective intelligence.
Structured framework for evaluating & prioritizing ideas, along with feedback mechanisms, enabling efficient decision-making & refinement of concepts
Provides a platform for employees to submit, collaborate, and refine ideas, fostering a culture of innovation and collaboration
Access
Control
Define user roles and permissions to maintain data security while ensuring authorized personnel can access necessary information.
Offers idea pipeline analytics, trends, and outcomes, enabling data-driven decisions and uncovering innovation process improvements
Real-Time
Updates
Keep content up-to-date with instant modifications, ensuring employees always have access to the latest information.
Module 2 - Learning Management System
DGTL’s AI-powered Learning Management System (LMS) revolutionizes employee training by delivering personalized, engaging, and results-driven learning experiences. Leveraging AI-driven content authoring, the platform enables organizations to create interactive training materials, including videos, PDFs, quizzes, and gamified modules.
With microlearning and gamification, employees engage in bite-sized lessons, AI-generated quizzes, and leaderboard-driven challenges, fostering continuous learning.
Seamless integration with Zoom, Google Meet, and Teams ensures smooth access to live and on-demand sessions.
Comprehensive analytics and reporting offer deep insights into learner progress, skill gaps, and training impact, enabling data-driven decisions. Accessible across devices, DGTL’s LMS empowers organizations to build a skilled, future-ready workforce.
Features of Knowledge Management
Features of Learning Management System
Microlearning
Nuggets
Deliver concise, engaging learning modules that improve knowledge retention without overwhelming employees.
Comprehensive Skill Management
Track individual skill development, identify gaps, and recommend learning paths to upskill employees effectively.
Integration with Other Systems
Gain deep insights into learning progress, performance, and engagement with advanced analytics dashboards.
Seamless integration with other organizational systems for a cohesive learning and development ecosystem within the organization.
Gamified
Platform
Enhance engagement with interactive, gamified learning experiences that make knowledge retention fun and effective.
AI-Powered Content Authoring
Create and personalize learning content with AI, tailoring modules to specific roles and skill sets for employees and trainers
Module 3 - Innovation Management
DGTL’s Idea Management System is designed to unlock the full creative potential of an organization by fostering a culture of innovation and continuous improvement. As a core module of the Digital Workplace, it provides a structured platform where employees can share, refine, and transform ideas into actionable solutions.
This system enables seamless collaboration by allowing teams to co-develop concepts in a dynamic, digital environment. From ideation to execution, every idea is systematically tracked, ensuring transparency and alignment with business goals. AI-powered insights help organizations evaluate the feasibility and potential impact of ideas, supporting data-driven decision-making.
To encourage participation, the platform integrates recognition and reward mechanisms, motivating employees to contribute valuable innovations that drive business growth. By streamlining the innovation process, DGTL’s Idea Management System empowers organizations to stay agile, enhance problem-solving capabilities, and maintain a competitive edge in an ever-evolving business landscape.
Seamless integration with other organizational systems for a cohesive learning and development ecosystem within the organization.
Features of Idea Management
Idea Submission
Portal
Encourage employees to submit innovative ideas, fostering a culture of continuous improvement
Collaborative
Workspaces
Enable teams to brainstorm, refine, and develop ideas together in a structured digital environment
Innovation Pipeline Tracking
Monitor ideas from inception to execution, ensuring structured evaluation and implementation.
Reward & Recognition System
Motivate employees with incentives for contributing impactful ideas that drive business growth
Data-Driven
Decision Making
Use analytics to assess idea feasibility and potential business impact before execution
Module 4 - AI - Powered Employee Bot
The digital workplace is the foundation of modern employee experiences, driving seamless access to enterprise technology and improving workforce efficiency. DGTL’s AI-powered Employee Bot enhances Digital Employee Experience (DEX) by automating routine HR and workplace queries, freeing up resources, and streamlining operations.
Employees can instantly access leave balances, payroll details, attendance records, and benefits information without HR intervention. The bot also supports performance management, offering guidance on appraisals, goal setting, and feedback.
By automating repetitive tasks and optimizing workforce interactions, DGTL’s Employee Bot helps organizations adapt to evolving demands, reduce technical debt, and enhance workplace productivity.
Features of Employee Bot
Leave Management Policy
Instantly access leave balances, policies, and application status through an AI-powered virtual assistant.
Payroll
Inquiries
Get immediate responses on salary details, deductions, and tax-related queries without HR intervention.
Improve
DEX
Enhance employee productivity with seamless digital interactions, intuitive tools, and AI-driven automation, creating a smarter, more engaging workplace experience.
Eliminate Technical
Debt
Streamline IT infrastructure by replacing outdated systems, optimizing workflows, and ensuring scalability, security, and seamless integration for future-ready digital transformation.
Digital Workplace Process Flow
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Benefits of Integrating Digital Workflow
Employee Productivity
Digital workplace streamlines communication, learning and innovation collectively boosting employee’s productivity.
Enhanced Efficiency
An integrated system streamlines workflows, automates tasks, and promotes knowledge sharing, improving overall efficiency
Fostered Innovation Culture
Improves duty validation for security personnel, vital for effective management of a large and diverse workforce. Efficiently organizes shifts for a substantial security personnel workforce, ensuring continuous coverage.
Integrated systems provide valuable insights for informed decision-making, strategy development, HR optimization and learning initiatives.
Data-Driven Decision Making
